Every time I open or use the app, it crashes.
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Do you have many contacts in your contact list? If so, our app might not be able to handle that many.
- Uninstall our app from your phone.
- Reinstall the app.
- You will now receive several permission requests.
- When Voys shows the following message: 'Voys wants access to your contacts', press Don't allow.
- Try the app again. Is it no longer crashing? Then our app cannot handle the number of contacts you have. It's too many.
- If this doesn't solve the problem, continue reading.
The problem is not solved yet
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- Open the app.
- Go to Profile.
- Go to App preferences.
- Scroll all the way down to Debugging.
- Turn on Remote Logging.
- Click Send under Send today's activity.
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- Make sure Remote Logging is enabled.
- Click Send feedback.
- Briefly describe your problem. For example:
- 'I can make outgoing calls with the app, but I can't receive incoming calls.'
- Provide a few examples of when it happened with as specific date and time as possible. For example:
- March 12 at 13:13 with phone number 0612345678.
- Today at 13:15 with phone number 0678910112
- Click on Send feedback.
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- Make sure Remote Logging is enabled.
- Note a few examples of when it happened with as specific date and time as possible. For example:
- March 12 at 13:13 with phone number 0612345678.
- Today at 13:15 with phone number 0678910112
If you'd like to troubleshoot the problem with us, please contact us.
Just click on the call icon in the bottom right corner of this page.