Ik kan geen uitgaande gesprekken voeren

Click here to see if your problem cannot be solved for now and what we are working on.

• Reinstall the app. This ensures you have the latest version, but also helps eliminate other potential problems. Click here for step-by-step reinstallation instructions.
• Does your phone have the latest update? If not, update your phone.
• Restart your phone. Did this help?

Try calling via 4G/5G. Is your problem solved or does this work better? If so, we recommend calling via that network for better reachability. Read here for more information about the network.

Turn off your Bluetooth. Does it work now? Read here for more information.

• Login to freedom.voys.nl with an Admin account.
• Go to Admin.
• Go to VoIP-Account.
• Check the box for your VoIP account for the app:

• Were you trying to call an international number? In this example, that was the problem. It's not checked.
• Check the correct call accesses.
• Click Apply.
• Now try making a call. Did it work?